Payments are temporarily on hold
while we harden our infrastructure after the recent attacks on Bitcoin payment services. No user funds were affected.
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miljan — Nostreon
miljan
Independent
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miljan@primal.net
primal.net
Building Primal
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Sep 2
Replying to
a note
I continue to see nonsensical takes about this, along the lines of “Primal only removes CSAM if users report it”, so I want to set the record straight. At Primal we have zero tolerance for CSAM. If we detect a user posted CSAM, we immediately purge *all* files posted by that user and ban them from Primal. We run automatic detection on all uploaded files, plus we do manual checks multiple times per day. We host a lot of user files, so even with these measures we sometimes miss things. When thi...
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Reply
Aug 30
Replying to
a note
Yes, apologies, we had an issue with our infra. We're back now.
Reply
May 12, 2024
Replying to
a note
please email support per the message in the app and somebody will help you with that tomorrow.
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